Returns and Refunds

Version 1.0, effective 28 July 2026

1. 14-Day Return Right

You may return any item within 14 calendar days of receipt without giving a reason. Items must be unused, in original packaging, with all tags attached.

2. How to Return

Step 1: email goodpricemall@linkme.live with your order number and the items to return — we will send instructions and the return address within 2 business days. Step 2: ship the items with tracking. Step 3: after receipt and inspection we refund within 14 days.

3. Refunds

Refunds are issued to the original payment card in the original currency. The full item price is refunded; original shipping is refunded when the entire order is returned. Return shipping is paid by the customer except for defects or our error.

4. Defective, Damaged or Wrong Items

If an item arrives damaged, defective or not as ordered, notify us within 30 days with photos/video. We will, at our cost, send a replacement or refund the full price including shipping both ways. Support responds within 2 business days.

5. Item Not Received

If tracking shows no delivery within the stated timeframe (+10 days), we will reship the order or issue a full refund, at your choice.

6. Non-Returnable Items

Except for defects: personal hygiene items with opened packaging; underwear; perishables; custom-made items.

7. Cancellation

Orders may be cancelled free of charge before dispatch — full refund within 3–5 business days.